IT Support / IT Help Desk
As a valued member of our team at SL Software, you will play a pivotal role in providing essential IT support and help desk services. Join a dynamic company on the path of growth, offering a range of fantastic benefits and ample opportunities for professional development. We're in search of an experienced and exceptional team member.
This position blends creativity with precision, requiring you to think innovatively. We're looking for proactive individuals with a strong "get it done" attitude. Success in this role hinges on your problem-solving abilities.
If you're ready to embark on a rewarding journey in IT support, join us at SL Software and be part of a team committed to excellence.
- Implementing and Installing Software
- System Maintenance & Upgrade
- Customer Support (Whatsapp, Remote and Email)
User & Staff Training
- Technical Assistance to Customer
- Diploma or Higher
- Passion for software products
Customer Service Skills
- Communication Skills
- Problem-Solving Abilities
Nice to have
- Computer Hardware Experience
- Fluency in Multiple Languages
Experience with Accounting Software
- Customer Service Experience
What's great in the job?
Keeping up with evolving technology ensures you're always learning something new.
The role allows you to build a professional network with colleagues, clients, and industry experts.
It helps develop patience, communication skills, adaptability, and resilience.
- Expand your knowledge of various business industries
You assist colleagues and customers, making their work easier and more efficient.
IT Support professionals are in high demand across industries, ensuring job stability and numerous career prospects.
Discover our products.
What We Offer
At SL Software, we believe in investing in our team members' growth and
well-being, providing a dynamic and rewarding work environment. Join us
to embark on an exciting journey in the world of IT Support.
A full-time job with a competitive pay scale.
A Commission Based on Performance
commissions for both individual and group sales depending on performance
Learning and Growth
Opportunities for ongoing education, such as workshops, certification programmes, and training sessions.
Opportunities for growth and skill development.