Skip to Content
 Odoo Social Media for SMEs - SL Software Solutions


Manage Social Media, Online Engagement, and Customer Communication in One System


Make Your Social Media Marketing More Organised and Easier to Manage

Odoo Social Marketing helps your business manage social media content, audience engagement, online communication, push notifications, and website visitor interaction in one connected system.


Book Your Free Demo

Connected Business Environment

What You Can Manage with Odoo Applications

Odoo Social Marketing helps your business manage social media and online customer engagement in a more organised way.

Manage social media accounts from one dashboard

Interact with posts, comments, and followers more easily

Support lead generation by connecting marketing activity with customer follow-up

Share business updates and marketing messages online

Use push notifications for time-sensitive messages

Engage website visitors through live chat
Plan, monitor, and analyse social media activity

Problems & Challenges

Many SMEs know social media is important, but managing it consistently can be difficult when everything is handled manually.

6. Website visitors leave without enquiry

Potential customers may visit your website but leave because there is no easy way to start a conversation.

5. Important announcements are slow to broadcast

Businesses may need to share promotions, events, product updates, or urgent notices quickly, but the process is too manual.

4. Campaign performance is difficult to review

Management may not know which content performs better, which channel brings engagement, or which campaigns should be improved.

3. Customer comments and interactions are missed

When comments or messages are not monitored properly, potential leads and customer enquiries may be ignored.

2. Content planning is not organised

Marketing ideas, post schedules, captions, visuals, and campaign plans may be scattered across Excel, WhatsApp, Canva links, or personal notes.

1. Social media accounts are managed separately

Your team may need to open different platforms one by one just to check posts, messages, comments, and engagement.




Tailored Implementation

Making Odoo Work Better for Your Business

At SL Software Solutions Sdn Bhd, we help your business implement Odoo Social Marketing based on your actual marketing and customer engagement workflow.

Understand

We begin by understanding how your team currently manages social media accounts, content planning, posting schedule, campaign communication, customer enquiries, website chat, push notifications, lead follow-up, and reporting. From there, we identify where your process is manual, scattered, delayed, or difficult to monitor.

Recommend

We then recommend the right Odoo setup based on your business needs. This may include social media dashboard setup, content workflow, campaign planning, push notification setup, live chat integration, website visitor engagement, CRM connection, team access, and reporting structure.

Configure

Our team helps configure the system, train your users, and support your team after implementation. The goal is to help your business manage online marketing more consistently, improve customer engagement, and support lead generation step by step.

Key Odoo Features

Discover the built-in capabilities that streamline your tasks.

Social Media DashboardSocial Media MonitoringPost Interaction ManagementCampaign Planning SupportSocial Media AnalysisLead Engagement SupportPush NotificationsWebsite Live ChatMore

Social Media Dashboard

Allows your team to view and manage social media accounts and content from one dashboard.

Your marketing team can reduce platform switching and manage online activity more efficiently.
Odoo Social Media Dashboard for managing multiple social media accounts
 

 

Social Media Monitoring

Helps your team monitor social media content, engagement, and account activity in one place.

Your business can stay updated on customer interactions and avoid missing important comments or responses.
Odoo Social Media Monitoring for tracking online activity and mentions

 

Post Interaction Management

Allows users to leave comments, interact with posts, and engage with followers.

Customer engagement becomes easier to manage and less dependent on checking each platform manually.

Odoo post interaction management for comments and customer responses

 

Campaign Planning Support

Helps your marketing team organise online content and campaign communication more clearly.

Your business can plan marketing activity more consistently instead of posting only when someone remembers.
Odoo campaign planning support for scheduling online content and marketing activities

 

Social Media Analysis

Helps your team review social media activity and performance.

Management can better understand which content and channels support awareness, engagement, and lead generation.


 

Lead Engagement Support

Helps connect online interactions with customer communication and follow-up.

Potential enquiries from social media or website visits can be handled more systematically.




 

Push Notifications

Allows your business to send short, time-sensitive messages to website visitors or subscribed users.

Useful for promotions, events, announcements, reminders, and urgent updates that need quick attention.

 

Website Live Chat

Allows your business to start conversations with website visitors in real time.

Your team can answer questions faster and convert website visitors into enquiries or leads.

 

More

Centralised Communication View

Keeps online engagement activity easier to manage from a connected platform.

Marketing, sales, and customer service teams can work with clearer information instead of disconnected messages.
Integration with Other Odoo Apps

Works together with other Odoo apps such as Website, CRM, Email Marketing, Marketing Automation, and Live Chat.

Your online marketing activity can connect more smoothly with customer follow-up and sales processes.

 


Before vs After Using Odoo


Experience the operational upgrade when moving to an integrated management suite.

BEFORE ODOO

 Social media accounts are checked separately

 Content planning is scattered across files, chats, and personal reminders

 Customer comments or enquiries may be missed

 Marketing and sales follow-up is not clearly connected

 Campaign performance is difficult to review

AFTER ODOO

 Social media activity is managed from one dashboard

 Marketing content and engagement become easier to monitor

 Comments, posts, and online interactions are easier to follow up

 Website visitors can engage through live chat

  Management can review online marketing activity more clearly

Who Is This Application Suitable For?

Odoo Social Marketing is suitable for businesses that want to manage online presence, customer engagement, and marketing communication more systematically.

1. SMEs active on social media

Suitable for businesses that promote products, services, events, training, or announcements through social platforms.

2. Marketing teams managing multiple accounts

Helps reduce platform switching and makes content monitoring easier.

3. Businesses that receive enquiries through online channels

Useful when comments, messages, website chats, and campaign responses need faster follow-up.

4. Sales teams that depend on digital leads

Helps improve the connection between marketing engagement and sales follow-up.

5. Management teams that need better marketing visibility

Helps business owners understand online activity, engagement, and marketing performance more clearly.

6. Companies with websites and campaign pages

Useful when social media, website visitors, push notifications, and live chat need to work together.

Related Odoo Applications


Email Marketing

Useful for sending newsletters, promotions, announcements, and campaign emails to selected audiences.

Learn more


Events

Useful for promoting seminars, webinars, training courses, roadshows, and company events.

Learn more


Marketing Automation

Helps automate follow-up journeys based on customer actions, interest, or campaign behaviour.

Learn more

Our Process


Discovery

We learn about your business, industry, current process, and key challenges.

Analysis

We review your workflow and identify improvement areas, system needs, and possible risks.

Recommendation

We propose the right Odoo modules, structure, and implementation direction based on your business requirements.

Planning

We help you prepare for implementation, optimization, or system enhancement.

Ongoing Advisory

As your business grows, we continue to provide guidance for improvement and scalability.

Why Choose SL Software? 

Practical Training

We focus on real usage, not theory.

Simple & Clear Explanation

We make complex processes easy to understand.

Tailored to Your Business

Training is based on your workflow.

Ongoing Support

We help your team even after training ends.

Frequently Asked Questions



Ready to Manage Social Media and Online Engagement More Clearly?


Talk to SL Software Solutions and let us help you plan a practical Odoo Social Marketing setup for your business. We will review your current marketing process, identify improvement areas, and recommend a workflow that helps your team manage social media, online engagement, website visitors, and campaign follow-up more effectively.


Get Free Consultation Contact Us Today ​​​​