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 Odoo Surveys for SMEs - SL Software Solutions


Collect Feedback, Measure Opinions, and Make Better Decisions with Data


Turn Customer and Employee Feedback into Actionable Insights

Odoo Surveys helps your business create online surveys, collect responses, analyse feedback, and use insights to improve customer experience, employee engagement, marketing decisions, and business processes.


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Connected Business Environment

What You Can Manage with Odoo Applications

Odoo Surveys helps your business collect and analyse information in a more organised way.

Use survey results to improve business decisions

Share surveys with customers, employees, or audiences
Collect responses automatically
Design questions using templates or custom formats
Create employee evaluations and feedback surveys

View results and charts in real time

Create online surveys and feedback forms

Problems & Challenges

Many SMEs collect feedback from customers, employees, or audiences, but the process is often difficult to manage and analyse.

6. Customer satisfaction is difficult to measure

Businesses may not know whether customers are satisfied or where service improvements are needed.

5. Employee feedback is not structured

HR teams may not have a proper way to collect opinions, engagement feedback, or evaluation responses.

4. Management lacks clear insights

Business owners may receive feedback but struggle to identify trends, problems, or improvement opportunities.

3. Survey creation takes too much time

Teams may spend too much effort designing forms, formatting questions, and preparing reports.

2. Businesses do not collect feedback regularly

Without a structured survey process, companies may miss important customer opinions or employee concerns.

1. Feedback collection is handled manually

Surveys may be created using different tools, shared through multiple channels, and collected in separate files.




Tailored Implementation

Making Odoo Work Better for Your Business

At SL Software Solutions Sdn Bhd, we help your business implement Odoo Surveys based on your actual feedback, evaluation, and data collection needs.

Understand

We begin by understanding how your team currently collects customer feedback, employee opinions, training evaluations, satisfaction surveys, recruitment assessments, and marketing responses. From there, we identify where your process is manual, scattered, or difficult to analyse.

Recommend

We then recommend the right Odoo setup based on your business needs. This may include survey templates, question structure, response settings, sharing methods, evaluation workflows, event feedback, employee surveys, customer satisfaction surveys, and reporting.

Configure

Our team helps configure the system, train your users, and support your team after implementation. The goal is to help your business collect meaningful feedback and turn responses into better decisions.

Key Odoo Features

Discover the built-in capabilities that streamline your tasks.

Survey BuilderCustom Questions and PagesReal-Time Response AnalysisResult Charts and ReportingLive Survey SessionsEmployee Feedback SurveysMore

Survey Builder

Allows your team to create online surveys with different question types, layouts, and designs.

Your business can create professional surveys faster without depending on technical users.
Odoo survey builder for creating online surveys with different question types
 

 

Custom Questions and Pages

Allows users to add, edit, and organise survey questions and sections.

Surveys can be customised based on your business goals, audience, and information requirements.
Odoo survey editor for organising custom questions, sections and pages

 

Real-Time Response Analysis

Automatically collects and displays survey responses and results.

Management can review feedback faster without manually combining spreadsheet data.

Odoo real-time survey response analysis showing survey responses and results

 

Result Charts and Reporting

Provides visual analysis of survey responses.

Businesses can identify trends, customer opinions, and improvement areas more clearly.
Odoo survey reporting dashboard with response charts and data analysis

 

Live Survey Sessions

Allows interactive surveys where participants can answer questions and view live results.

Useful for workshops, training sessions, events, meetings, and interactive discussions.

 

Employee Feedback Surveys

Supports employee evaluation, feedback collection, and internal surveys.

HR teams can better understand employee opinions, engagement, and development needs.

 

More

Customer Satisfaction Surveys

Allows businesses to collect customer feedback after services, purchases, events, or interactions.

Helps improve customer experience and identify service improvement opportunities.
Survey Sharing

Allows surveys to be shared quickly with customers, employees, attendees, or external audiences.

Businesses can collect feedback more easily without complicated distribution processes.
Integration with Other Odoo Apps

Connects with Events, Appraisals, Email Marketing, eLearning, and Recruitment.

Survey responses can become part of wider customer, employee, training, and marketing workflows.

 


Before vs After Using Odoo


Experience the operational upgrade when moving to an integrated management suite.

BEFORE ODOO

 Surveys are created using separate tools and files

 Responses need manual collection and analysis

 Feedback data is scattered across different platforms

 Employee and customer opinions are not collected consistently

 Management spends time preparing reports manually

AFTER ODOO

 Surveys and feedback forms are managed in one system

 Responses are collected and analysed automatically

 Results are easier to understand through reports and charts

 Customer and employee feedback becomes part of business processes

  Management can make decisions using clearer insights

Who Is This Application Suitable For?

Odoo Surveys is suitable for businesses that want to collect feedback, opinions, evaluations, and customer insights more systematically.

1. SMEs that want better customer feedback

Suitable for collecting satisfaction surveys, service feedback, and customer opinions.

2. HR and management teams

Helps collect employee feedback, engagement surveys, and internal opinions.

3. Training providers and education businesses

Useful for course evaluations, student feedback, and learning assessments.

4. Marketing teams

Helps conduct market research, campaign feedback, and customer preference surveys.

5. Companies running events or seminars

Useful for collecting attendee feedback after events, workshops, or conferences.

6. Management teams that need better insights

Helps business owners understand customer expectations, employee needs, and improvement opportunities.

Related Odoo Applications


Events

Helps collect attendee feedback, event evaluations, and participant opinions after events.

Learn more


eLearning

Useful for course evaluations, certifications, quizzes, and learner feedback.

Learn more


CRM

Useful for collecting customer feedback and improving customer relationship management.

Learn more

Our Process


Discovery

We learn about your business, industry, current process, and key challenges.

Analysis

We review your workflow and identify improvement areas, system needs, and possible risks.

Recommendation

We propose the right Odoo modules, structure, and implementation direction based on your business requirements.

Planning

We help you prepare for implementation, optimization, or system enhancement.

Ongoing Advisory

As your business grows, we continue to provide guidance for improvement and scalability.

Why Choose SL Software? 

Practical Training

We focus on real usage, not theory.

Simple & Clear Explanation

We make complex processes easy to understand.

Tailored to Your Business

Training is based on your workflow.

Ongoing Support

We help your team even after training ends.

Frequently Asked Questions



Ready to Turn Feedback into Better Business Decisions?


Talk to SL Software Solutions and let us help you plan a practical Odoo Surveys setup for your business. We will review your current feedback process, identify improvement areas, and recommend a workflow that helps your team collect insights, analyse responses, and improve customer and employee experiences.


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