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Odoo: Helpdesk

Odoo: Helpdesk

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Private Course
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Responsible SL Software Solutions Sdn. Bhd.
Last Update 07/05/2026
Completion Time 2 hours 19 minutes
Members 15
Odoo Tutorials
  • Overview
    8Lessons · 48 mins
    • Helpdesk Overview
      60 xp
    • Helpdesk Teams
      60 xp
    • Website & Email Tickets
      40 xp
    • Service Level Agreements (SLAs)
      40 xp
    • Helpdesk Stages
      40 xp
    • Helpdesk Tickets
      40 xp
    • Inactive Tickets
      40 xp
    • How to Receive Tickets
      40 xp
  • Live Chat
    5Lessons · 31 mins
    • Live Chat: Setup
      60 xp
    • Live Chat: Chat Bot
      60 xp
    • Live Chat: Participate
      40 xp
    • Live Chat: From Chatbot to SO
      40 xp
    • Live Chat: Track Visitor Activity
      40 xp
  • Advanced
    8Lessons · 1 hr
    • Customer Ratings
      60 xp
    • After-Sales Features
      60 xp
    • Track & Bill Time
      60 xp
    • Helpdesk Reporting
      10 xp
    • Help Center
      40 xp
    • Help Center - elearning
      60 xp
    • Help Center - Forums
      60 xp
    • Help Center - Knowledge
      60 xp
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