Your AutoCount Support & Solutions Hub

Welcome to your dedicated resource for AutoCount support. Let's find the fastest solution for your needs.

How can we help you today?

Select an option below to get started and establish your AutoCount Contact.

Get a Free Demo

See AutoCount in action. We'll tailor a demo to your business needs.

Technical Support

Facing an issue? Our certified experts are ready to assist you now.

E-Invoice Questions

Get compliant with Malaysia's new E-Invoice regulations. We can guide you.

General Inquiry

Have other questions about pricing, features, or our services?

Direct Contact Channels

For the fastest response, please use one of the methods below. Our team is available during our generous support hours.

Support Hours (GMT+8)

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 12:00 PM

WhatsApp & Phone

Ideal for urgent technical support and quick questions regarding your **AutoCount Contact**.

+6014-967 2631

Email Support

Best for detailed inquiries, demo requests, and support tickets.

[email protected] [email protected]

Or Send a Message

Our Office Locations

Visit us at our Ipoh Headquarters or Taiping Branch for pre-scheduled appointments and training.

IPOH (Headquarters)

SL SOFTWARE SOLUTIONS SDN. BHD.

No. 231A, Jalan Pasir Puteh,

31650 Ipoh, Perak.

Get Directions

TAIPING (Branch Office)

SL SOFTWARE SOLUTIONS SDN. BHD.

No. 3450, Tingkat 1,

Jalan Chung Thye Phin,

34000 Taiping, Perak.

Get Directions

Frequently Asked Questions

For the fastest support, call our technical support hotline at **+6014-967 2631** during our business hours (GMT+8).

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 12:00 PM

For non-urgent issues, submit a support request via email (**[email protected]**) or the contact form outside these hours.

Yes, remote support is our primary and fastest method for technical troubleshooting. We use secure screen-sharing software (like TeamViewer or AnyDesk) to diagnose and resolve issues directly on your system, ensuring a quick return to productivity.

To expedite your **AutoCount Contact** support request, please have the following information prepared:

  • Your Company Name and Contact Person.
  • Your AutoCount Product Version (e.g., Accounting 2.0).
  • A clear description of the problem, including any error messages or steps to reproduce the issue.

Yes, we offer on-site support, installation, and dedicated training services in Ipoh, Taiping, and surrounding areas. On-site visits are scheduled based on complexity and urgency. Please contact us to discuss your specific requirements.

The best way to get a precise quotation is to request a free demo via our contact form. This allows us to understand your business size, specific operational needs, and recommend the most suitable AutoCount package for you.