Remote Support | AutoCount Accounting Software
Secure Remote Support

Get Professional Help Today

Our support team is ready to assist you with your AutoCount Accounting software setup and troubleshooting. Connect with us instantly through a secure remote desktop session.

Support Center

Download Remote Support Tool

UltraViewer

A lightweight, professional remote support application specifically optimized for high-performance screen sharing and file transfers.

  • High-speed connection
  • Built-in chat support
  • 100% Free for users
Download UltraViewer

Rush Desk

The fastest solution for instant support. No installation required. Just download, run, and provide your ID to our technicians.

  • Instant launch (No install)
  • End-to-end encryption
  • Minimal latency
Download Rush Desk
Quick Guide

How to Connect with Us

1. Download

Choose one of the secure remote tools above and download the file to your PC.

2. Run Tool

Open the application. You do not need to install anything; just run the executable.

3. Share ID

Send your Your ID and Password to our support personnel via WhatsApp or Phone.

4. Assist

Sit back while we handle the setup. You can watch the session and end it anytime.

Secure Remote Access
Security & Privacy

Your Security is Our Priority

We take your data protection seriously. Every remote session is fully encrypted and under your total control.

End-to-End Encryption

All remote sessions are protected with bank-level encryption to ensure your data remains secure.

Your Control

You must explicitly grant permission for each session. We cannot access your computer without your approval.

No Permanent Access

We can only connect when you run the application and provide access. No backdoors or permanent connections.

Stop Anytime

You can disconnect the session at any moment with a single click. Full control remains in your hands.

Help Desk

Common Questions

Is it safe to share my desktop?

Yes. The connection is secure and encrypted. You must provide a unique ID and password for every session. Once you close the app, our access is completely revoked.

Do I need to pay for the software?

No, the remote support software (UltraViewer/Rush Desk) is provided for free to our clients during support sessions.

Can you access my computer without my permission?

Absolutely not. You must manually open the software and provide the unique session password to our team every single time.

What information can the support team access?

Our team can only see and control what you allow during the session. We focus only on the AutoCount software and related setup. We do not access personal files, emails, or other private information.

What if the download doesn't work?

If you're having trouble downloading or running the application, please contact our support team directly. We can guide you through alternative methods to establish a secure connection.

Need direct assistance?

Contact our technical support hotline for immediate help.